REVIEWS

A tricky job neatly completed. Very efficient service

I was called back same day and advised of the appointment time. Plumber was very helpful when asked questions about jobs that I ‘m looking at doing that require a plumber and Gas fitter. Communication and service was excellent, extremely pleased. Keep it up 10/10 would definitely recommend.

Thank you to Jordan for coming to our rescue so quickly after hours last night, when we had a water leak in both our kitchen and laundry area. He did a fantastic job getting it sorted so quickly and managing to find where the leak was coming from so he did not have to put too big a hole in the wall for us to have to fix. This is the second time we have had to call BOP Plumbing & Gas to come to our rescue after hours. I would highly recommend them to anyone

Very prompt in coming around, would highly recommend the company.

Incredibly prompt efficient service from friendly plumbers who explain what is happening and what they need to do! Great front desk people. Awesome Team!

We were very impressed with the competency and efficiency of the workers who replaced our water main and then returned promptly at a later date to bury the pipe work. We would recommend this company to friends and neighbours. Thank you

I have a holiday home and my gas boilers always seem to play up late on a Friday afternoon or at the weekend when guests are staying or due to arrive. The BOP Plumbing & Gas team have never let me down and have always been able to promptly attend and fix the problem. The latest example was this past weekend when the central heating boiler packed up at 4.30pm on Friday. No problem to the BOP team. Thanks heaps. Your availability and reliability is always appreciated!

We were planning major renovations at our property, to be scheduled over some months. They included replacing the hot water cylinder with a Rinnai gas infinity, a kitchen fit out and two bathroom fit outs. From day 1 Graham was there to guide us through the initial plans and offered expert advice. Throughout our lengthy build we were kept informed at all stages. Sometimes it was a small job, sometimes a big job. Each time we requested BOP Plumbing services we were kept informed of the day they would do the job. All jobs were completely timely and professionally. We often get asked for a plumber and have no hesitation in recommending BOP Plumbing and Gas. Thanks – we will continue to use you for all our future requirements

Thank you for prompt service and two very helpful chaps. Thanks Jordan and Jeremy for your great work and keeping us informed all throughout the visit as to what was happening. Thanks for finding the leaks and getting them fixed. Thank you again from Jim and Anna. Have a good day and keep smiling.

We woke up on Saturday morning to blocked drains, rang BOP plumbing and gas. Sam attended within a couple of hours , quickly diagnosed the problem found the blockage in the pipes running under the back lawn and quickly unblocked it . Very polite and speedy , would recommend them no problem

A blocked toilet in the rental property necessitated an after hours call out. Aaron and Sam were very professional, seeking appropriate information and then phoning back and confirming time so that tenant was at home. Prompt service with a simple solution.

Very fast service and completion of work- even managed to isolate the issue over the weekend without causing anymore issues until the parts were available- Wonderful customer service and speedy communication ! Definitely will use again

Outstanding service by Aaron. In most difficult times he was there to help. Highly recommend this business and the team of BOP Plumbing and Gas.

Great service with online chat in the morning, sorted leak under house before lunchtime
many thanks

Clear, precise communication throughout from the enquiry to the work day. Work was quick, efficient and correct. Thoroughly recommend

Yesterday, two of you men installed a new gas hot water heater in our laundry. They were prompt, pleasant and efficient. It only took a couple of hours! Then the men cleaned up….even washed the laundry floor! Thank you, I appreciated that! Just another comment…..your quote was quite a bit cheaper than the other quotes we received….that and the Gold Card discount….wow….you were a “no brainer”!

Josh was prompt, friendly and efficient. Very happy with the job done 🙂
Deborah Harvey

I am delighted with the service that I got from Josh Kenyon and Graham (one of the directors). I have only used Gas & Plumbing for years since I changed to Gas heated hot water 13 odd years ago, and would recommend them to any new customers.

Extremely reliable company, arrived on time, got stuck in and finished the job in no time. Thank you guys.
Would certainly recommend this company.
Thanks
Sandra

Once again BOP Plumbing & Gas came to the rescue and sorted the problem I would recommend this company

Awesome service today .Phoned late yesterday and in this morning all repaired by 2.30pm, Would recommend to my family and others.

I’ve used these guys quite a few times now, both for general repairs and installation of a new gas hot water system. The field staff have been awesome and always do their best in tricky situations and the lovely people on the end of the phone and email are a pleasure to deal with. Highly recommended

Very efficient and excellent service. Would definitely use them again.

I was very impressed with the service and the communication I received from BOP Plumbing & Gas. I was so refreshing to have a firm follow up so that I knew when to expect them so that I could continue with my other commitments. Thank you BOP Plumbing & Gas for such a positive experience.

Prompt, polite and professional workmanship. I would recommend this Company to others – Thank you.

Thank you so much for coming out on a Sunday evening to help. We had no hot water since Friday night so was hard with a young family. Josh was a top man and was very onto it. Top service. Will highly recommend to others.

Many thanks for the prompt & most efficient response – we did appreciate the two tradesmen that rectified our leaking cylinder – they were a pleasure to have dealings with.

The nicest people to deal with. Even though delays were caused by corona virus, and accessing banks.They kept me informed and reassured me that the work would be completed. Daily emails made me feel valued as a client and I appreciated the swift response to coming out on the original day to sort out the urgent water and heating problems we had.

Fast efficient and friendly service. I keep coming back because they are reliable and trustworthy.

After hours call out for leaking valve in hot water cylinder. Aaron arrived within a couple of hours and had the valve fixed efficiently quickly. Thank You.

We have just recently had a new shower installed at our place. I would like to let you know how pleased we were with your employee (Josh).  He was such a pleasant and helpful young man.  We were very impressed with his professionalism and his wonderful workmanship.

He is a credit to your company and I thought it would be a great idea to advise you what a treasure you have in him as an employee.

Thank you Josh for a speedy job – well done. Saved me a worry.

Prompt attention, courteous service and an efficient “fix” of a distressing gas cook top issue that was hugely appreciated. My strongest recommendation.

Service man Josh Powley, excellent prompt response and prompt completion.

Jeremy and Aaron were very good to deal with at my rural property. They completed the work well and in a timely manner considering they had to return to Rotorua for extra parts.

Super efficient service. Plumber came to fix leaking toilet cistern but had to order parts. Revisited as soon as parts arrived and now all working well. Staff were very courteous and kept us informed on what needed to be done. Thank you. Would definitely recommend. Added bonus of discount for seniors too.

The person who came out was very helpful and got job done really well. Would happily use again if needed and would recommend to others.

Paul the plumber was amazing We have had gas heating installed not an easy task on a old thermal property, they were prompt kept us informed and we are very happy with their service. Same time last year Christmas holidays the three units on this property had major plumbing problems wonderful service then also.Thank you from a happy customer

Thank you BOP plumbing for excellent service. Once I accepted your quote you were so prompt at coming out and replacing my toilet .I would definitely use you again and will certainly recommend you to colleagues, friends and family.

Thanks so much for the quick call out. Jordan was really great.

Phoned Monday mid morning and job done by 9.00 am next day.
Excellent service

Thanks again especially to Harlan. Love your work. Tidy and clean. Very professionally done.

They done a great job. Was done in no time at all. Highly recommend.

Dealing with both the office staff and technician that fixed our issue was very pleasant. The technician was both respectful of our home and communicated to me what he needed to do in a way I could understand. A great experience all in all. I will definitely be using BOP again if ever needed. Thank you!

Josh and Marc solved the problem of a leaking shower blender quickly and effectively

Wow is all that needs to be said..If everyone gave service this great all the time we would be all happy

thanks so much janine

Thank You BOP Plumbing. Your work is outstanding. I’ll definitely be booking you in when we do our kitchen.

Hi, Neil and I would like to thank your company for coming last Tuesday, 4th June to repair the water leak we had. Our first call was to several companies we had used in the past but they were either booked out for some time or not that interested in the fact we were using 40 litres of water per hour when all taps were turned off and had just received a huge water bill. We found Phillip and Josh to be polite, friendly, helpful and knowledgeable. They worked extremely well as a team and were consistent working without unnecessary breaks.

We had expected that the whole job to be much worse than it was and had expected the break under the concrete pad of the house to be further in than it was also. We were greatly relieved to find it was fairly close to the outside edge and as access was obtained through the wall at the back of the laundry sink and cabinet there was minimal damage to our laundry.

The boys seemed to work out where the leak was quickly and fixed it very quickly considering it was in such an awkward spot.This saved us a great deal of cost and was much appreciated.

We would certainly recommend your company to others and will certainly call you first time should we have any other plumbing problems. Please pass on our thanks to Phillip and Josh.

Regards

Michelle and Neil Jackson

We had a water leak at 3 in the morning and rang BOP 24hourr call out service and was warm welcomed (considering the time) Sam turned up quick and got into the job and was very professional I would highly recommend BOP and Sam to any one who needs a plumber

In the Morning i called and service guy was here at lunch time to fix our hot water supply
very efficient

Polite guys, clean and tidy, did a great job

Very good service by Sam Baker very considerate and professional thank you

Excellent response time – excellent service – excellent recommendations from Sam Baker. Even gave insight for my young fella who is interested in the industry! A+

Josh, he is a credit to your company as shown on several visits, with excellent service and friendly manner and respect. He must be an asset to your team.

Regards, Susan Currie.

Prompt and efficient service to check gas connection

Great service. Responded promptly and effectively.

Once again your company are quick & efficient and sorted my problem out – Thank you

I know that whether it’s a big or small job, someone will turn up on time, give me good advice, do the job efficiently, tidy up afterwards and charge me fairly. I wouldn’t use anyone else.

Excellent! Did a thorough search and gave practical advice regarding the water leak. Will be drawing on their superb service again!

We had our toilet fixed by Josh Kenyon. Always professional, hassle free, fast service and easy do deal with. Thank you

I wanted to thank you guys for your generous donation of your time and materials to help us with our annual Building WOF, it is really appreciated.

Like the rest of the county due to COVID-19 it’s certainly a crazy year.  We cancelled our major fundraising Dancing for Hospice earlier in the year.  So we are very lucky and fortunate to have business’s in our community like you guys.  It helps us to keep running our service the way we do.

So on behalf of our Board and the team at Hospice Thank you.

Would you please pass on our thanks to your employer Josh. When he came to our home to fix a burst pop, he was very professional and pleasant to deal with, a excellent front person for your company. Josh impressed us with the way he presented to do the job, a real tradie with a very impressive tool kit ready to go. Josh also cleaned up any mess on site. Thank You